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Shipping and guaranties

Shipping

The products is delivered within 7-20 calendar days after confirmation of payment.

The cost of delivery within the borders of European countries is included in the price of the product.

According to the legislation of the recipient's country, additional payments of taxes and/or duties are possible upon receipt of the product. These costs are not included in the price of the product.

Warranty

All products purchased from Reseta are covered by the manufacturer's warranty.

According to the Consumer Rights Protection Law of the Republic of Latvia, the Consumer may submit to Reseta its claims regarding a defect in the product within two years upon the date of receipt thereof.

We will do our best to ensure that the warranty procedure passes quickly and does not cause unnecessary worries.

Right of Withdrawal

According to Section 1.3 of the "Law on Consumer Rights Protection" of Republic of Latvia the Consumer is a natural entity who expresses a wish to buy, buys or could buy an item or service for a purpose that is not related to his or her business or professional activity.

In compliance with the Right of Withdrawal the Consumer may return the item within 14 days as from the moment of purchase.

When you utilise the Right of Withdrawal we kindly ask you to take into account the following conditions:

  • examine the item, however, do not use it;
  • It is not allowed to remove the cover, unscrew, or perform any actions capable of breaking the integrity of the product;
  • preserve the original packaging and the full set of the item.

In case of Withdrawal please deliver or send the goods, attaching the document that confirms the transaction, to following address: Zentenes ielа 13, Riga, LV-1069, Latvia. Company Reseta does not cover postal charges for return of goods.

Within seven calendar days as from the receipt of the above items we will refund the money to the bank account that you have specified in the Right of Withdrawal form.

Reseta SIA team is looking forward to working with you. If you have further questions, please contact support at support@reseta.eu.